Therecould be an air leak on the suction side of the pump.Checkto make sure the suction line is free of obstructions.Checkto make sure the impeller is still attached to the shaft of the motor. If theimpeller has broken off, it will need to be replaced.If thepump is installed at a distance from the pool or is elevated above the normaldeck level, the time needed to prime the pump could be longer. ...

Waterway pumps/motors are factory wired for 240 volts ONLY,unless the motor is 120 volts. Check the voltage of the incoming supply powerand ensure the motor is wired or can be wired for this voltage (data plate onmotor will help provide voltage and wiring information). Also check for looseor badly connected wires. Contacta certified electrician for repair.

Themotor has an internal cooling fan that can be heard. When installing your pump,it is advised to carefully consider the location; under a bedroom window maynot be an ideal location.Vibrationfrom the pump’s feet and the base (where the pump rests) can cause the pump tobe noisy. A piece of old carpet or rubber between the pump’s base and equipmentpad might reduce the noise.Ensurethe pump is level ...

Thismay be caused by insufficient power due to an undersized wire or a poorconnection. The pump must be wired according to the wiring diagram locatedon the motor label. Consult a professional electrician. Yourlocal power company might be experiencing a power drop especially during a heatwave. Restart your pump when the weather cools to confirm that the problem isreally in the motor.Yourpump may ha...

It isvery important that your pump is located in an area that has adequate drainageto prevent floodingfrom rain and other water sources. Check to make sure thepump did not fail because of water damage. Check the power (a volt meter isneeded to check voltage), breakers, switches, etc., to ensure your pump iselectrically powered. Determining the voltage is very important.Thepump must be wired accord...

Waterway pumps should never operate without water. The pump sealassembly in the pump volute (area between the strainer basket and the pumpmotor) protects the pump motor from pool water. This seal assembly gets hot andis cooled by the pool water. If the pump is running without water, the sealwill overheat and melt, if left running without water for a long period oftime, the heat generated could d...

Horsepower is matched with the impeller inside the pump.Havinga larger impeller on a smaller horsepower motor will cause premature failure ofthe motor. It is better to replace it with the same horsepower. You can onlydownsize the impeller in horsepower rating.

Thiscould be because the pump is a “flooded suction” and the water from the pool isdraining into the strainer basket, making lid replacement very difficult.Verify that the pump is off. The hose from the skimmer to the pump can have avalve installed to shut off the water or plug the skimmer until you can get thelid back on.With a flooded suction there should ideally be a valve at theskimmer and o...